Frequently Asked Questions
Find quick answers to common questions about orders, shipping, returns, and payments.
Delivery times vary depending on the destination and product. Once your order ships,tracking information will be sent to the email address used at checkout.
We offer free shipping on orders over $50 unless otherwise stated during a
promotion or at checkout.
We currently ship to eligible addresses within the United States. Shipping availability and delivery estimates are shown during checkout.
We provide a 30-day return guarantee from the date of delivery. Items must be unused, in original packaging, and with proof of purchase. Please contact us before sending items back.
If you receive a defective or damaged product, please email us within 72 hours of delivery with photos of the item,Our support team will review the situation and help determine theappropriate solution.
We accept major credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment options including PayPal. All transactions are processed in USD.
Yes. Our store is protected with 256-bit SSL encryption and powered by Shopify's Level 1 PCI DSS compliant checkout system to ensure your information remains confidential.
m13430301817@163.com
(We typically respond within 1–2 business days)
+86 13430301817
Shenzhen Fuweida E-Commerce Co., Ltd.
OPERATOR: Homeza is owned and operated by Shenzhen Fuweida E-Commerce Co., Ltd.
Owner:Mika
Room 1702, No. 11, Lane 10, Mabu New Village, Mabu Community, Xixiang Street, Bao'an District, Shenzhen, China
Monday–Friday, 9:00 AM–5:00 PM