Privacy policy

Privacy Policy

Last Updated: September 12, 2026

This Privacy Policy describes how Homeza (operated by Shenzhen Fuweida E-Commerce Co., Ltd., referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.homeza.house (the "Site") or otherwise communicate with us.

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1. Information We Collect

To provide and improve our services, we collect various types of information:

2. How We Use Your Personal Information

We use your personal information for lawful business purposes, including:

• Fulfilling Orders: Processing your payments, arranging shipping and fulfillment, sending order confirmations, and handling returns or exchanges.
• Customer Service: Responding to inquiries, resolving issues, and providing after-sales support.
• Security & Fraud Prevention: Detecting, preventing, and mitigating fraudulent transactions or unauthorized access to protect our customers and our store.
• Improving Our Services: Analyzing site traffic and user experience to improve product selection, website functionality, and service quality.

3. Cookies & Data Sharing Preferences

We use cookies and similar technologies to remember your preferences, enhance your browsing experience, and support relevant marketing efforts. You can manage or disable cookies through your browser settings.

To learn more about your choices regarding targeted advertising or data sharing, please visit our Your Privacy Choices page.

4. Sharing of Personal Information

We do not sell your personal information. We only share information with trusted third parties strictly necessary to deliver our services:

• Service Providers: Including Shopify (our e-commerce platform host), payment processors, logistics and delivery partners (e.g., USPS, Canada Post), and IT support.
• Legal Compliance: When required by applicable laws, subpoenas, court orders, or to protect our legal rights.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following privacy rights:

• Access & Portability: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: Opt out of targeted advertising and non-essential data sharing.

To exercise any of these rights, please email us with the subject line “Privacy Request” at m13430301817@163.com.

6. Data Security & Retention

We implement industry-standard 256-bit SSL encryption and follow Level 1 PCI DSS standards via Shopify. We retain your personal information only as long as necessary to fulfill orders, satisfy legal or tax obligations, and resolve disputes.